Trustpilot

🌟 For a higher maximum, parallel processing, lower usage costs and more filters (language, search terms, replies, etc.), please use canadesk/trustpilot-plus!

Features

Returns all reviews for a given company (e.g., www.expensify.com), sorted by recency.

Trustpilot may only recognize some variants of the target URL, such as requiring "www".

You have two ways of getting the data (through the Process variable):

- API (see below output): Slower, less costly.

- Cheerio: Faster with higher set memory (🛑 min. **2GB** memory), more expensive.

Limitations

• The "Date posted" parameter only applies to the API process.

• The maximum number of reviews returned by Trustpilot frontend is 100 pages. In order to get more, use the filters provided by canadesk/trustpilot-plus!

Example output (API)

{
	"id": "65a7cbd9b8138df08d3fd809",
	"filtered": false,
	"pending": false,
	"text": "Awesome Company! - Beautiful jewelry, timely shipping, good practices.",
	"rating": 5,
	"labels": {
		"merged": null,
		"verification": {
			"isVerified": true,
			"createdDateTime": "2024-01-17T14:45:14.000Z",
			"reviewSourceName": "InvitationApi",
			"verificationSource": "invitation",
			"verificationLevel": "verified",
			"hasDachExclusion": false
		}
	},
	"title": "Awesome Company",
	"likes": 0,
	"dates": {
		"experiencedDate": "2024-01-12T00:00:00.000Z",
		"publishedDate": "2024-01-17T14:45:14.000Z",
		"updatedDate": null
	},
	"report": null,
	"hasUnhandledReports": false,
	"consumer": {
		"id": "57eaba720000ff000a48480e",
		"displayName": "Kimberly Babcock Sanborn",
		"imageUrl": "",
		"numberOfReviews": 3,
		"countryCode": "US",
		"hasImage": false,
		"isVerified": false
	},
	"reply": {
		"message": "Hi Kimberly, thank you for reaching out and sharing your positive  words with us!  We appreciate your continued support and we look  forward to having you shop with us again.   ",
		"publishedDate": "2024-01-17T16:03:37.000Z",
		"updatedDate": null
	},
	"consumersReviewCountOnSameDomain": 1,
	"consumersReviewCountOnSameLocation": null,
	"productReviews": [],
	"language": "en",
	"location": null,
    "website": "",
    "link": ""
}

How it works.

1. Enter the website URL to be analyzed - NOT the Trustpilot link.

2. Set the maximum number of reviews to fetch.

3. Run it! 🎉

Support

Open a new issue for bugs or feature requests. Please share the run URL.

Supports Trustpilot in: United States of America, Australia, Austria, Brazil, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Japan, Netherlands, New Zealand, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom.

Cheers!